Speakers

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Chuck Olsson
Chief Human Resources Officer
First United Bank & Trust

LEAP: Redesigning the retail banking workforce to deliver a more profitable future banking model

Day One

Tuesday October 20, 2020

2:45 pm | Panel Discussion: Necessity is the Fuel of Innovation: Rethinking How We Reengineer & Innovate in HR to Be More Proactive in Spotting & Seizing Opportunity in Times of Crisis

11:50 am | Develop: How Can We Better Develop the Consumer Banking Workforce to Deliver Against Changing Business & Customer Objectives?

11:30 am | Discover: Moving Your Retail Banking Workforce From a Single Service Transactional Model to Multi-purpose Client Advisory Framework to Deliver a More Profitable Future Banking Model

LeeAnne Giblin
Chief Human Resources Officer
KeyPoint Credit Union

LEAP: Accelerating the transition to remote working by an entire year

Day One

Tuesday October 20, 2020

1:50 pm | Develop: How Can we Reengineer & Innovate in HR to Be More Proactive in Times of Crisis?

1:30 pm | Discover: Embracing Change: How One Credit Union Has Accelerated Its Transition to Remote Working by a Whole Year

Melanie Maddox
Vice President, Agile Project-Based Organization
BBVA

LEAP: Adopting flexible working practices to transform productivity

Day One

Tuesday October 20, 2020

2:45 pm | Panel Discussion: Necessity is the Fuel of Innovation: Rethinking How We Reengineer & Innovate in HR to Be More Proactive in Spotting & Seizing Opportunity in Times of Crisis

1:50 pm | Develop: How Can we Reengineer & Innovate in HR to Be More Proactive in Times of Crisis?

1:10 pm | Discover: Putting Agile to the Test: Adopting Agile & Flexible Working Practices to Transform Productivity

Jeff Hood
Executive Vice President Human Resources
Citizens Bank

LEAP: Enhancing creativity and innovation to create an agile, future-proofed workforce

Day One

Tuesday October 20, 2020

11:50 am | Develop: How Can We Better Develop the Consumer Banking Workforce to Deliver Against Changing Business & Customer Objectives?

10:50 am | Discover: Building the Consumer Banking Workforce of the Future: Enabling a Utilitarian Workforce to Deliver Against Changing Business & Customer Objectives

Rhonda Hall
Vice President, Human Resources & Organizational Development
University Federal Credit Union

LEAP: Challenging traditional thinking to attract and retain top talent

Day Two

Wednesday October 21, 2020

11:40 am | Develop: How Will You Innovate Around the Way You Engage with Your Workforce in Future?

10:40 am | Discover: Non-traditional Employee Engagement Techniques to Attract and Retain Crucial Top-Talent

Ryan McEleney
Senior Vice President, HR Analytics & Technology
Webster Bank

LEAP: Leveraging the power of analytics to transform employee and consumer engagement

Day Two

Wednesday October 21, 2020

11:40 am | Develop: How Will You Innovate Around the Way You Engage with Your Workforce in Future?

11:20 am | Discover: : Leveraging the Power of Analytics to Transform How Banks Measure Employee & Consumer Engagement

Peter Vultaggio
Head of Talent Management and Change Management
Silicon Valley Bank

LEAP: Transforming culture and personal development to accelerate productivity

Day One

Tuesday October 20, 2020

2:45 pm | Panel Discussion: Necessity is the Fuel of Innovation: Rethinking How We Reengineer & Innovate in HR to Be More Proactive in Spotting & Seizing Opportunity in Times of Crisis

11:50 am | Develop: How Can We Better Develop the Consumer Banking Workforce to Deliver Against Changing Business & Customer Objectives?

11:10 am | Discover: The Waterfall Effect: How an Individual Experience Blueprint Has Radically Transformed an Entire Retail Bank’s Strategy

Lonnie Scarborough
Executive Vice President of Talent Development & Chief Dream Manager
Origin Bank

LEAP: Transforming development to educate, empower and engage employees

Day Two

Wednesday October 21, 2020

1:35 pm | Develop: What Traditional Thinking Needs Challenging to Create a Robust Learning Culture that is Resilient to Organizational Change?

12:55 pm | Discover: Educate Empower Engage: The Importance of Understanding the Value of the Whole Person

Michael Shipman
Vice President, Talent Development
Rockland Trust

LEAP: Transforming leadership development to enable its leaders to grow

Day Two

Wednesday October 21, 2020

1:35 pm | Develop: What Traditional Thinking Needs Challenging to Create a Robust Learning Culture that is Resilient to Organizational Change?

1:15 pm | Discover: How Applying Gestalt Based Relational Leadership Practices Contributed to a Top Rated and Award Winning Community Bank

Neville Bourke
Former Head of Retail Banking HR
Bank of Ireland

LEAP: Future-proofing people strategies in a new normal operating environment

Day One

Tuesday October 20, 2020

1:50 pm | Develop: How Can we Reengineer & Innovate in HR to Be More Proactive in Times of Crisis?

12:50 pm | Discover: Redesigning HR and OD to Allow Consumer Banks to Futureproof Their People Strategy in a New Normal Operating Environment

Michael Menk
Senior Human Resources Business Partner
Regions Bank

LEAP: Rethinking traditional career progression to reduce turnover and boost productivity

Day Two

Wednesday October 21, 2020

11:40 am | Develop: How Will You Innovate Around the Way You Engage with Your Workforce in Future?

11:00 am | Discover: Rethink Traditional Career Progression to Reduce Turnover, Boost Productivity & Attract the Best Possible Retail Banking Talent

Casey Stratton
Retail Banking Trainer: Strategy & Design Lead
Zions Bank

LEAP: Rethinking to become resilient to organizational change

Day Two

Wednesday October 21, 2020

1:35 pm | Develop: What Traditional Thinking Needs Challenging to Create a Robust Learning Culture that is Resilient to Organizational Change?

12:35 pm | Discover: Disrupt & Adapt: Rethinking How We See Learning in Consumer Banking to Embrace the Best Industry Practices & Become Resilient to Organizational Change

Mark Bocianski
Global Head of Talent & Learning
Western Union

LEAP: Embracing opportunities in the face of adversity during Covid19

Day One

Tuesday October 20, 2020

2:45 pm | Panel Discussion: Necessity is the Fuel of Innovation: Rethinking How We Reengineer & Innovate in HR to Be More Proactive in Spotting & Seizing Opportunity in Times of Crisis

Alice Love Twelves
Head of Content
LEAP HR

LEAP: Providing a platform to drive radical change through people

Day One

Tuesday October 20, 2020

10:30 am | What it Takes to Make a Leap a Reality